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Podcast

Whoops It Can Happen to You: The Importance of the Landlord’s Work Letter

Episode Description Veterinary practices depend on accurate construction budgeting, which becomes nearly impossible when the landlord’s work letter doesn’t match the reality of the space. In this episode, Art and Hailee review a case where a tenant discovered—after signing—that the space lacked HVAC, electrical, drywall, and even a concrete slab. Those missing items pushed contractor [...]

January 8, 2026|Podcast|

Case Study: Vague Drawings and Contracts

Episode Description Veterinary renovations are complex — and without complete drawings and a thorough contract, costs escalate quickly. This episode examines a real medical renovation in which the owner relied on a drawing set missing engineering detail, manufacturer specs, contractor phasing, and key contractual protections. The result was a bidding spread of nearly a million [...]

December 8, 2025|Podcast|

Whoops, It Can Happen to You: Negotiating Additional Space

Episode Description In this installment of “Whoops, It Can Happen to You,” Art and Antonis unpack a scenario that applies directly to veterinarians in leased medical spaces. A provider attempted to finalize a small expansion—only to miss major implications tied to lease term extensions, renovation opportunities, and long-term assignment rights that affect eventual practice exit [...]

November 20, 2025|Podcast|

What Drives ROI

Episode Description When it comes to veterinary medicine, what really determines your return on investment? In this episode, Hailee, Art, and Antonis dive into the question every practice owner faces: Is ROI driven by your clinic’s look and feel, the equipment you use, or the quality of care and service you provide? From online reviews [...]

October 27, 2025|Podcast|

Whoops, It Can Happen to You: A Bad Business Plan Is No Plan

Episode Description In this “Whoops” episode, the team unpacks a real startup’s challenge: trying to launch with two associates, a space requirement that doesn’t fit, and a budget lenders won’t support. The discussion reveals how misplaced trust and poor advice can derail a project, why contractors aren’t the ones to guide your business plan, and [...]

August 21, 2025|Podcast|

Whoops, It Can Happen to You: When AC Problems Chill Your Practice

Episode Description Even new veterinary offices can face climate control issues that disrupt daily operations and patient comfort. In this episode, we explore two common post-construction pitfalls — missing key HVAC components and reusing outdated systems — and how they lead to uneven temperatures, inefficiency, and costly fixes. We cover the importance of proper design [...]

August 19, 2025|Podcast|

Tour Talk: What to Look for Before You Sign

Episode Description The right veterinary location blends functionality, compliance, and growth potential. In this episode, we cover what to evaluate during tours, from code requirements and entry points to core infrastructure and existing layout suitability. We discuss the differences between retail and medical office spaces, how to spot costly renovation triggers, and why integrating your [...]

August 19, 2025|Podcast|

Renovating an Existing Practice: Timing, Budget, and Big-Picture Planning

Episode Description Veterinary practice renovations often balance patient flow, team efficiency, and compliance requirements. In this episode, we explore how to set a clear renovation scope, allocate budget between aesthetics and functionality, and avoid triggering unnecessary code upgrades. We also cover strategies for phasing work around patient schedules, managing costs, and coordinating design with construction [...]

August 13, 2025|Podcast|
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